Will the Driver assist in unloading ?

No, freight truck companies do not require their drivers to unload shipments if you have not requested the lift-gate service.
Crates must be less than 8 ft in length to fit on a lift-gate.  

Please also remember:

  • Your delivery address must be capable of accepting a freight truck.
  • Someone will need to be present to sign for the delivery.
  • The driver will move your order to the rear of the truck. You will have to unload from there (if lift-gate is not requested).
  • Any charges for re-delivery or refusal of the shipment will be your responsibility.
Crates can be really heavy. Request the lift-gate service, the crate will be unloaded from the truck. Again Crates must be less than 8ft in length to qualify for lift-gate service.